Printer Support
Printer Support
We can help you to resolve any hardware related issues you might have with your ID Card or Price Sign Printer, regardless of where it was purchased.
Printer Issues
Should a problem arise with your ID card or price sign printer, we can assist you with expert troubleshooting in order to get you printing again.
Loan Printer
If your printer is diagnosed as having a critical hardware fault requiring service off-site we can loan you a suitable printer whilst it's fixed.
On-Site Engineer
If required, we can arrange for an experienced engineer to visit your business to assess first-hand any issues, saving you staff time and delays..
Common Issues
- Blank or faded prints
- Ribbon-related issues
- Printer presenting with error
- ID cards or price signs jamming
Reduced Downtime
- Get printing again quicker
- Reduce risk to business processes
- Assess potential upgrade option
- Printers tested prior to dispatch
In-Person Support
- Free up your staff time
- Get expert diagnosis
- Train or upskill your team
- Reliable and trusted support
But I already have a manufacturer warranty...
Printer manufacturer warranties are often on the basis of you having to self-help via their website or return your printer to them with no guaranteed turn around time. So it really depends on the needs of your business.
Subscribe to enhanced support
Printer troubles can impact your entire day, but with an IDAssist support plan, you can access same-day support to get you back up and running again. Protect your business for as little as £2.88 per week.
Subscribe Today!